The Interplay Between Product-Services and Social Sustainability: Exploring the Value Along the Lifecycle.
Paola FantiniDavid OpresnikMarta PinzoneMarco TaischPublished in: APMS (2) (2015)
Keyphrases
- social interaction
- social networks
- product information
- service oriented
- web services
- service providers
- lifecycle management
- information goods
- social networking
- life cycle
- context aware
- long term
- video sharing
- service discovery
- service composition
- information services
- decision makers
- social media
- customer support
- potential customers
- service oriented architecture
- user generated
- social communities
- personal preferences
- knowledge sharing
- ubiquitous computing
- technological innovations
- smart city
- technological solutions
- end users
- social capital
- customer service
- social influence
- service quality