Value Co-Creation in the IT Service Ecosystem.
Maryam HeidariGeraldine TorrisiSebastian BinnewiesPublished in: ECIS (2023)
Keyphrases
- web services
- service oriented
- information services
- service providers
- management system
- customer satisfaction
- service quality
- service composition
- end users
- expert systems
- artificial intelligence
- databases
- customer service
- heavy traffic
- application level
- data sets
- network services
- service delivery
- end to end
- data management
- search algorithm
- real world