Towards Improving Business Processes based on preconfigured KPI target values, Process Mining and Redesign Patterns.
Jihen CherniRicardo MartinhoSonia Ayachi GhannouchiPublished in: CENTERIS/ProjMAN/HCist (2019)
Keyphrases
- process mining
- business process
- business processes
- key performance indicators
- process model
- event logs
- web services
- strategic alignment
- competitive advantage
- business requirements
- business environment
- attribute values
- business rules
- workflow model
- association rule mining
- workflow management systems
- inter organizational
- data mining techniques
- service oriented architecture
- business process management
- artificial intelligence
- business decisions
- business users
- service providers
- business intelligence