Purchasing product-service bundles in value networks - exploring the role of scor.
Stefan BenschHolger SchrödlPublished in: ECIS (2011)
Keyphrases
- product information
- network effects
- lifecycle management
- network resources
- social networks
- service providers
- customer service
- service quality
- product design
- internet shopping
- customer support
- network design
- service discovery
- service oriented
- computer networks
- life cycle
- online shopping
- service delivery
- information services
- access points
- network infrastructure
- community structure
- complex networks
- network externalities