Drivers vs. Inhibitors - What Clinches Continuous Service Certification Adoption by Cloud Service Providers?
Heiner TeigelerSebastian LinsAli SunyaevPublished in: HICSS (2018)
Keyphrases
- service providers
- cloud computing
- cloud services
- service quality
- business organizations
- service provision
- web services
- data center
- computing resources
- service requests
- data management
- distributed computing
- service level agreements
- information technology
- cloud storage
- information systems
- end users
- online services
- personal data
- e government
- grid services
- metadata