KNOVA: modelling the knowledge value-added factors that influence business process performance in organisations.
Tony HoldenPaul WilhelmijWai Yee ChowJ. CrossR. SchadePublished in: HICSS (4) (1995)
Keyphrases
- business process
- factors that influence
- business processes
- business rules
- knowledge management
- process model
- web services
- ws bpel
- business process models
- knowledge base
- business process modeling
- internet commerce
- knowledge acquisition
- expert systems
- business process management
- service oriented architecture
- case study
- knowledge representation
- process mining
- workflow model
- knowledge based systems
- technology adoption