A Strategy for Customer-Oriented Human-Centric Product Conceptualization.

Wunching Chang Wei Yan Chun-Hsien Chen

Published in: ISPE CE (2010)

Keyphrases

human centric
human centered
customer requirements
ambient intelligence
product information
context aware
individual user
software vendors
case study
human computer interaction
customer service
e government
context awareness
intelligent environments
customer demand
potential customers