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MySpace, My Friends, My Customers.
Patricio Carrera
Chia-Yu Chiu
Pailin Pratipwattanawong
Somjai Chienwattanasuk
Sharifah Fatimah Syed Ahmad
Jamie Murphy
Published in:
ENTER (2008)
Keyphrases
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service providers
customer satisfaction
social networking
data sets
customer behavior
social networks
customer service
call center
optimal pricing
database
marketing strategies
service times
social networking sites
supply chain
search engine
real world
real time