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Contact Center Scheduling with Strict Resource Requirements.

Aman DhesiPranav GuptaAmit KumarGyana R. ParijaSambuddha Roy
Published in: IPCO (2011)
Keyphrases
  • resource requirements
  • resource allocation
  • scheduling algorithm
  • resource consumption
  • response time
  • data structure
  • scheduling problem
  • web services
  • computational complexity
  • lower bound