Using Social Network Analysis to Measure IT-Enabled Business Process Performance.
Nik Rushdi HassanPublished in: Inf. Syst. Manag. (2009)
Keyphrases
- social network analysis
- business process
- business processes
- social networks
- network analysis
- centrality measures
- degree centrality
- link prediction
- complex networks
- case study
- business rules
- web services
- ws bpel
- process model
- key players
- business process models
- social relationships
- business process modeling
- social structure
- service oriented architecture
- workflow model
- criminal networks
- business process management
- inter organizational
- technology enhanced learning
- fraud detection
- virtual organization
- law enforcement
- community detection
- homeland security
- small world
- community mining
- network topology
- link formation