Foodservice Management of Health Industries Based on Customer Satisfaction.
Sheng ZhongLu HouZhiyong RaoWen HuPublished in: APMS (2) (2015)
Keyphrases
- customer satisfaction
- customer retention
- service quality
- online shopping
- customer service
- product design
- user satisfaction
- information systems
- health services
- customer support
- health care
- information technology
- decision support
- knowledge management
- marketing strategies
- chronic disease
- customer reviews
- decision making
- user information satisfaction
- data management
- customer relationship management
- internet banking
- core competence
- customer loyalty
- real time