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Which capabilities matter for successful business process change?
Marlen Christin Jurisch
Wolfgang Palka
Petra Wolf
Helmut Krcmar
Published in:
Bus. Process. Manag. J. (2014)
Keyphrases
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business process change
public sector
current practices
e government
business processes
social networks
information systems
case study
decision support system
recent advances
computational power
processing capabilities