The cost of email within organizations.
Thomas W. JacksonRay DawsonDarren WilsonPublished in: IRMA Conference (2000)
Keyphrases
- information technology
- spam filtering
- information systems
- competitive intelligence
- instant messaging
- high cost
- communication medium
- enron email
- anti spam
- email messages
- electronic mail
- text mining
- spam detection
- total cost
- knowledge sharing
- minimum cost
- business applications
- cost reduction
- end user computing
- cost sensitive
- decision making