Critical literature review on maturity models for business process excellence.
Saja Ahmed AlbliwiJiju AntonyNorin ArshedPublished in: IEEM (2014)
Keyphrases
- business process
- literature review
- business process models
- business processes
- process model
- case study
- business process modeling
- ws bpel
- current issues
- business process management
- inter organizational
- requirements engineering
- process mining
- conceptual models
- modeling language
- workflow model
- service oriented architecture
- information systems