Organizational Robustness and Resilience as Catalyst to Boost Innovation in Smart Service Factories of the Future.
Florian MaurerJens SchumacherPublished in: ICE/ITMC (2018)
Keyphrases
- knowledge management
- organizational learning
- information systems
- organizational structure
- management system
- decision making
- information technology
- long term
- smart spaces
- intellectual capital
- technological innovation
- service oriented
- service providers
- case study
- web services
- information services
- strategic planning
- service quality
- virtual organization
- customer service
- smart cities
- strategic decision making