You Got E-Government?' A Quantitative Analysis of Social In- and Exclusiveness of Electronic Public Service Delivery.
Björn NiehavesPhilipp BergenerMichael RäckersJörg BeckerPublished in: ECIS (2008)
Keyphrases
- quantitative analysis
- e government
- service delivery
- government information
- public policy
- public administration
- public services
- government websites
- public sector
- electronic government
- public participation
- service provision
- public organizations
- service management
- qualitative and quantitative analysis
- government services
- digital government
- public space
- government agencies
- knowledge management
- developing countries
- end to end
- federal agencies
- life cycle
- information sharing
- information technology
- information management
- policy makers
- service oriented
- web services
- e learning
- artificial intelligence