The Role of Information Technology Business Alignment in Value Creation: A Multiple Case Study among German Banks.
Jochen FrankeHeinz-Theo WagnerTim WeitzelPublished in: ICIS (2005)
Keyphrases
- information technology
- case study
- information systems
- banking industry
- strategic alignment
- knowledge management
- real world
- business process
- senior management
- business intelligence
- image alignment
- business processes
- software development
- researchers and practitioners
- government agencies
- south africa
- business environment
- systems analysts
- return on investment
- financial services
- internet banking