Supporting customers' decision making with Rated Tags.
Daniel KailerPeter MandlAlexander SchillPublished in: ICEC (2014)
Keyphrases
- decision making
- decision support
- decision makers
- information processing
- support systems
- metadata
- customer satisfaction
- marketing strategies
- decision support system
- user generated
- neural network
- decision process
- music recommendation
- fuzzy logic
- business intelligence
- service providers
- low cost
- group decision making
- customer relationship management
- customer service
- tag recommendation
- social tagging
- keywords
- customer preferences