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Nearest Neighbour Algorithms for Forecasting Call Arrivals in Call Centers.

Sandjai Bhulai
Published in: KES-IDT (2015)
Keyphrases
  • nearest neighbour
  • call center
  • artificial neural networks
  • artificial intelligence
  • information systems
  • similarity measure
  • support vector machine
  • multiagent systems
  • euclidean distance
  • nearest neighbour algorithm