Servicestrategien und Service-Angebotsdifferenzierung von ERP-Dienstleistern im deutschsprachigen Raum.

Adrian Rüedy Roman Hänggi

Published in: HMD Prax. Wirtsch. (2022)

Keyphrases

management system
service providers
information systems
service composition
service management
enterprise resource planning
service systems
real time
real world
artificial intelligence
metadata
information technology
loosely coupled
customer satisfaction
customer service