Keyphrases
- cloud platform
- cloud computing
- management system
- service platform
- service providers
- data management
- service delivery
- configuration management
- service management
- service provisioning
- construction process
- real time
- decision support
- customer relationship management
- hong kong
- management policies
- mission critical
- information management
- knowledge management
- social network analysis
- enterprise systems
- reference architecture
- web services
- service quality
- service composition
- network management
- sql database
- directory service
- end users
- virtual organisations
- data mining
- information systems
- decision making
- business processes
- public services
- service oriented
- service discovery
- database