Managing Support Requests in Open Source Software Project: The Role of Online Forums.
Faheem AhmedPiers R. J. CampbellAhmad D. JaffarLuiz Fernando CapretzPublished in: CoRR (2015)
Keyphrases
- software projects
- open source
- source code
- open source projects
- software project management
- online forums
- development team
- software development processes
- development projects
- software development
- open source software
- software engineering
- project management
- open source software projects
- development process
- case study
- database
- information extraction
- effort estimation
- metadata
- information systems
- artificial intelligence