The relation of interface usability characteristics, perceived usefulness, and perceived ease of use to end-user satisfaction with enterprise resource planning (ERP) systems.
Fethi CalisirFerah CalisirPublished in: Comput. Hum. Behav. (2004)
Keyphrases
- user satisfaction
- perceived usefulness
- enterprise resource planning
- erp systems
- information systems
- structural equation modeling
- maturity model
- information quality
- business processes
- service quality
- user acceptance
- factors affecting
- computer self efficacy
- technology adoption
- user interface
- factors that affect
- technology acceptance model
- competitive advantage
- technology acceptance
- customer relationship management
- business process