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The Impact of Observational Learning and Electronic Word of Mouth on Consumer Purchase Decisions: The Moderating Role of Consumer Expertise and Consumer Involvement.

Christy M. K. CheungBo Sophia XiaoIvy L. B. Liu
Published in: HICSS (2012)
Keyphrases
  • electronic commerce
  • electronic word of mouth
  • search engine
  • life cycle
  • observational learning