User Perceived Service Quality of mHealth Services in Developing Countries.
Shahriar AkterJohn D'AmbraPradeep RayPublished in: ECIS (2010)
Keyphrases
- service quality
- developing countries
- user perceived
- service providers
- developed countries
- customer satisfaction
- response time
- information and communication technologies
- quality of service
- rural areas
- e government
- distance learning
- electronic commerce
- human resources
- competitive advantage
- low income
- user satisfaction
- digital divide
- information systems
- video streaming
- online shopping
- web services
- real time
- information quality
- job satisfaction
- databases
- low complexity
- national level
- cloud computing
- online learning