Positive emotions help rank negative reviews in e-commerce.
Di WengJichang ZhaoPublished in: CoRR (2020)
Keyphrases
- positive and negative
- positive or negative
- positive data
- electronic commerce
- cognitive processes
- decision rules
- information systems
- reputation models
- positive and unlabeled examples
- emotion recognition
- customer reviews
- rank order
- online reviews
- negative training examples
- negative feedback
- positively correlated
- positive feedback
- grammatical inference
- emotional state
- business models
- computational models
- intelligent tutoring systems