Keyphrases
- single server
- customer behavior
- single server queue
- point of sale
- waiting times
- customer satisfaction
- service providers
- customer service
- special case
- customer data
- fluid model
- flow control
- operational decisions
- cross selling
- customer requirements
- financial services
- customer relationship management
- historical data
- steady state
- supply chain
- call center
- parallel machines
- queue length
- electronic commerce
- data mining
- data sets