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The Rise of the Promoters: User Classes and Contribution Patterns in Enterprise Social Media.
Burcu Bulgurcu
Wietske van Osch
Gerald C. Kane
Published in:
J. Manag. Inf. Syst. (2018)
Keyphrases
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social media
user participation
social networks
user interface
end users
user interaction
user generated content
data mining techniques
user profiles
business applications
class labels
user defined
information management
design patterns
usage patterns