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Improving group decision-making in IT service management by the use of a consensus-based MCDM method.
Igor P. da Silva
Alberto Sampaio Lima
José Neuman de Souza
Flávio R. C. Sousa
Lincoln S. Rocha
Thomaz E. V. da Silva
Published in:
LANOMS (2015)
Keyphrases
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group decision making
probabilistic model
multiple criteria
similarity measure
decision making
linguistic variables
objective function
evolutionary algorithm
decision makers
sufficient conditions
combinatorial optimization