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The integrative role of CRM with ERP and SCM in the e-business environment.

Shaohong ZhengDavid C. YenDouglas HavelkaCheng-Yuan Ku
Published in: Int. J. Inf. Technol. Manag. (2002)
Keyphrases
  • dynamic environments
  • database
  • data sets
  • real time
  • neural network
  • website
  • supply chain
  • autonomous agents
  • computing environments
  • indoor environments
  • customer service
  • role assignment