Bootstrapping Process Improvement Metrics: CMMI Level 4 Process Improvement Metrics in a Level 3 World.

Jairus Hihn Scott Lewicki Scott Morgan

Published in: HICSS (2011)

Keyphrases

process improvement
software process
business process
root cause
software process improvement
knowledge management
cost estimation
business processes
case study
iso iec
software quality
capability maturity model
quality assurance
software projects
project management
information management
database systems