IT Service Desk Implementation Solutions.

Maris Harcenko Pjotrs Dorogovs Andrejs Romanovs

Published in: Sci. J. Riga Tech. Univ. Ser. Comput. Sci. (2010)

Keyphrases

implementation details
service providers
implementation issues
database
service composition
management system
end to end
real time
steady state
service oriented
benchmark problems
single server
protocol specification