Investigating user satisfaction of university online learning courses during the COVID-19 epidemic period.
Yiting ZuoXusen ChengYing BaoAlex ZarifisPublished in: HICSS (2021)
Keyphrases
- user satisfaction
- online learning
- e learning
- online course
- distance education
- higher education
- learning management systems
- blended learning
- information systems
- education programs
- hong kong
- service quality
- distance learning
- teaching methods
- undergraduate and graduate
- web based courses
- university level
- educational environment
- computer engineering
- online learning environments
- computer science courses
- structural equation modeling
- customer satisfaction
- learning objects
- learning experience
- quality attributes
- students studying
- perceived quality
- objective measures
- learning process
- perceived usefulness
- online teaching
- adult students
- user perceptions
- teaching assistants
- active learning
- learning environment
- public health
- post secondary
- databases
- information quality