Creating sustainable competitive advantage through internetworked communities.
Ali F. FarhoomandPauline S. P. NgPublished in: Commun. ACM (2003)
Keyphrases
- competitive advantage
- knowledge management
- business processes
- competitive environment
- customer relationship management
- knowledge sharing
- business information
- social networks
- financial services
- business analytics
- strategic advantage
- competitive intelligence
- social network analysis
- databases
- business strategy
- market share
- service quality
- community structure
- virtual communities
- business environment
- technological innovation
- online communities
- information technology
- web services
- information systems
- real world
- absorptive capacity
- data sets