Knowledge worker performance analysis using DEA: an application to engineering design teams at Bell Canada.
Joseph C. ParadiSandra SmithClaire Schaffnit-ChatterjeePublished in: IEEE Trans. Engineering Management (2002)
Keyphrases
- engineering design
- knowledge workers
- data envelopment analysis
- united states
- conceptual design
- knowledge intensive
- design process
- knowledge management
- artificial intelligence
- knowledge sharing
- personal knowledge management
- automated design
- team members
- workplace learning
- engineering education
- engineering problems
- computer science and artificial intelligence
- design theory
- evaluation method
- knowledge acquisition
- end users
- case study
- information systems
- learning experience
- linear programming
- software development
- design processes
- e government