Using Case-Based Reasoning to Support Alternative Dispute Resolution.

Davide Carneiro Paulo Novais Francisco Andrade John Zeleznikow José Neves

Published in: DCAI (2010)

Keyphrases

dispute resolution
case based reasoning
online dispute resolution
knowledge engineering
decision support system
real time
data mining
decision making
expert systems
knowledge management
decision support
similarity based retrieval
case base maintenance