A Multicycle Context Model using Oracles and Microsituations for Contact Centers.

Anupama Kalyan Srividya Gopalan Sridhar Varadarajan

Published in: IMSA (2005)

Keyphrases

probabilistic model
information systems
computational model
mathematical model
parameter estimation
conceptual framework
neural network
multiscale
lower bound
d objects
sensitivity analysis
object model
context dependent