Behavioral responses resulting from e-health services and the role of user satisfaction: the case of the online diabetes test.
Hai Thanh Thi NguyenTommi TapanainenGeoffrey S. HubonaPublished in: J. Syst. Inf. Technol. (2024)
Keyphrases
- user satisfaction
- kolmogorov smirnov
- structural equation modeling
- health care
- health services
- information systems
- post hoc analysis
- service quality
- objective measures
- online learning
- user perceptions
- customer satisfaction
- perceived quality
- statistical significance
- website
- public health
- perceived usefulness
- information quality
- electronic commerce
- test statistic
- database