A rough DEMATEL-based approach for evaluating interaction between requirements of product-service system.
Wenyan SongJintao CaoPublished in: Comput. Ind. Eng. (2017)
Keyphrases
- customer requirements
- lifecycle management
- service requirements
- product information
- service quality
- service providers
- human computer interaction
- rough sets
- user interaction
- service oriented
- application specific
- user requirements
- web services
- customer service
- product design
- service composition
- information services
- management system
- end users
- single server
- product quality
- customer support
- social networks
- purchase decision