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Comparative analysis of the practice of telecom operators in the realization of IPTV systems based on ITIL V3 reccomendations for the Supplier Management Process.
Anel Tanovic
Fahrudin Orucevic
Published in:
SOCA (2010)
Keyphrases
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comparative analysis
online learning
management system
semi quantitative
data management
decision makers
network management
intermediate level
service delivery
service management