Understanding Business Employees' conditions for participating in Public E-Service Development.
Jesper HolgerssonFredrik KarlssonPublished in: ECIS (2012)
Keyphrases
- telecommunications industry
- rapid technological
- business processes
- technical infrastructure
- sufficient conditions
- service provisioning
- strategic decisions
- virtual organization
- enterprise systems
- service delivery
- human resource management
- internet and the world wide web
- future development
- public services
- service management
- management information systems
- competitive intelligence
- return on investment
- mission critical
- data mining
- support systems
- mobile services
- service oriented
- development process
- business process
- business intelligence
- information technology
- case study