Keyphrases
- information society
- web services
- workflow technology
- end users
- development processes
- web technologies
- case study
- service provisioning
- process management
- information services
- computational models
- service oriented
- context aware
- knowledge based systems
- knowledge management
- software engineering
- process model
- wireless networks
- workflow management systems
- user groups
- support systems
- agent oriented
- knowledge creation
- information technology
- soft systems