Impacts of Customers' Perceptions on Internet Banking Use with a Smart Phone.
Hyun Shik YoonLuis G. OcceñaPublished in: J. Comput. Inf. Syst. (2014)
Keyphrases
- smart phones
- internet banking
- customer satisfaction
- online banking
- mobile devices
- banking industry
- mobile phone
- hong kong
- security analysis
- service quality
- security threats
- data envelopment analysis
- mobile applications
- fraud detection
- electronic commerce
- social context
- attitudes toward
- perceived risk
- user satisfaction
- information systems
- data processing
- statistically significant
- response time
- context aware