Beyond Opinion Mining: Summarizing Opinions of Customer Reviews.
Reinald Kim AmplayoArthur BrazinskasYoshi SuharaXiaolan WangBing LiuPublished in: CoRR (2022)
Keyphrases
- customer reviews
- opinion mining
- product features
- online product reviews
- sentiment analysis
- opinion words
- product reviews
- sentiment classification
- opinion detection
- public opinion
- customer satisfaction
- online reviews
- positive or negative
- topic modeling
- domain specific
- data mining
- domain independent
- information sources
- text classification
- opinion retrieval
- low level
- information systems