Developing an Innovation Accounting System for a Professional Service Firm: A Design Science Research Project.
Simon David ArsenidisChristoph SecklerPublished in: DESRIST (2022)
Keyphrases
- case study
- technological innovation
- process management
- technology transfer
- web services
- competitive market
- public services
- configuration management
- project management
- information technology
- end users
- information services
- human capital
- design science
- grid infrastructure
- service platform
- strategic decisions
- lifecycle management
- management tools
- customer service
- service quality
- service composition
- researchers and practitioners
- service oriented
- business process
- service providers
- e government
- knowledge management