Telco services for end customers within Spanish programmes.
Ken YoungAntonio Sánchez-EsguevillasBelén CarroPedro RomoCarolina PinartPublished in: IEEE Commun. Mag. (2008)
Keyphrases
- service providers
- customer service
- potential customers
- customer data
- web services
- cost efficient
- business opportunities
- service oriented
- information services
- customer support
- content providers
- cloud computing
- service systems
- agent technology
- market segments
- customer satisfaction
- business partners
- service quality
- financial services
- marketing campaigns
- customer behavior
- end users
- service delivery
- user centric
- service discovery
- ubiquitous computing
- mobile applications
- digital objects
- service oriented architecture
- service composition
- computing environments
- higher education
- question answering
- information goods
- online learning