Using Process Mining to Measure the Expected Costs of Business Processes.
Bo HsiaoLihChyun ShuMichal YoungHsueh-Ching YangPublished in: PACIS (2016)
Keyphrases
- process mining
- business processes
- business process
- process model
- event logs
- web services
- workflow systems
- inter organizational
- business rules
- competitive advantage
- business objectives
- databases
- workflow management systems
- knowledge discovery
- business environment
- expert systems
- case study
- decision trees
- business partners
- business process models
- workflow models
- artificial intelligence