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Interceding of repurchase intention between e-loyalty and word of mouth advocacy: a study of behavioural consequences and antecedents of e-loyalty.
Shabnam Gulati
Gursimranjit Singh
Arvind Kumar
Published in:
Int. J. Electron. Bus. (2023)
Keyphrases
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information systems
empirical studies
simulation study
search engine
web services
electronic commerce
experimental study
theoretical framework
service quality
factors that influence
social norms