Factors that Affect Customers Readiness for Internet-based BI Services.
Adir EvenYisrael ParmetErez LaksPublished in: Int. J. Bus. Intell. Res. (2015)
Keyphrases
- factors that affect
- service providers
- customer service
- cost efficient
- web services
- business opportunities
- business intelligence
- potential customers
- market segments
- end users
- information services
- customer satisfaction
- service oriented
- customer support
- service systems
- product recommendation
- financial services
- service discovery
- context aware
- perceived usefulness
- ubiquitous computing
- business activities
- customer data
- content providers
- web technologies
- service quality
- service requirements
- service delivery
- distance learning
- cloud computing
- mobile devices