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Accurate and prompt answering framework based on customer reviews and question-answer pairs.

Eun KimHyejung YoonJungeun LeeMisuk Kim
Published in: Expert Syst. Appl. (2022)
Keyphrases
  • sentence level
  • novelty detection
  • customer reviews
  • machine learning
  • probabilistic model
  • question answering
  • data mining
  • artificial intelligence
  • rough sets